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Bitdefender Named a Customers’ Choice in the 2026 Gartner® Peer Insights™ Voice of the Customer for Endpoint Protection Platforms Report

Written by Andra Cazacu | Jan 29, 2026

96% of customers say they are willing to recommend Bitdefender. 

We are pleased to announce that Bitdefender has been named a Customers’ Choice in the 2026 Gartner Peer Insights Voice of the Customer for Endpoint Protection Platforms (EPP) report. This year’s document included 18 vendors, yet just five received the Customers’ Choice distinction.

Bitdefender received a 4.8 out of 5.0 overall rating*resulting in placement in the upper-right quadrant of the report, with 96% of reviewers indicating they would recommend Bitdefender. The reviews considered for this report are for Bitdefender’s GravityZone, a comprehensive cybersecurity platform offering prevention, protection, detection, and response for organizations of all sizes.

“The strongest validation comes from customers who rely on our technology every day,” said Andrei Florescu, president and general manager of Bitdefender Business Solutions Group. “In our opinion, this recognition reinforces the industry’s shift toward a more proactive, adaptive approach to cybersecurity that helps organizations reduce risk by aligning protection to how users actually work.”  

What Are Bitdefender Customers Saying About GravityZone? 

We believe the reviews show that Bitdefender continues to gain and maintain trust from customers around the world across every market segment.

"Bitdefender Is a Solid, Trustworthy Business Endpoint Protection Platform" 
IT Manager, Transportation Industry 

“Bitdefender PHASR Is a Great Tool We Have To Manage and Reduce Our Attack Surface”
Director, Cybersecurity Operation, Manufacturing 

"Reliable Protection for Every Device Across Our Organization"
Information Security Analyst, Education    

Insights from users of a cybersecurity platform are powerful proof points that inform purchasing decisions and help organizations achieve both positive security outcomes and business success.

In the most recent Bitdefender Cybersecurity Assessment Report, 64% of IT and cybersecurity professionals surveyed said, “Independent evaluations and assessments from MITRE, Gartner, and others factor into my purchasing decisions for cybersecurity solutions.”

Which Bitdefender Solutions Are the Gartner Peer Insights Reviews Based On?

These results are based on customer feedback for Bitdefender GravityZone, the company’s unified security, risk analytics, and compliance platform designed to protect modern business environments. GravityZone delivers advanced EPP, endpoint detection and response (EDR), extended detection and response (XDR) and cloud-native security, and integrates seamlessly with Bitdefender Managed Detection and Response (MDR) services to help organizations strengthen their security posture and respond more effectively to threats. GravityZone eliminates complexity and reduces risk with security optimized for your business, which consistently leads independent evaluations. 

Thank You for Your Truthful Feedback

If you wrote one of the hundreds of Bitdefender reviews, thank you. These reviews benefit your peers by helping them evaluate platforms and services, and your feedback also provides valuable direction for our development teams as they continue to innovate. We are extremely appreciative of your ongoing trust in Bitdefender to protect your organization. 

*Based on 223 reviews as of November 2025. 
 
Gartner, Gartner Peer Insights Voice of the Customer for Endpoint Protection Platforms, Peer Contributors, January 23, 2026.  

Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.