One of the biggest consumer credit reporting agencies in the United States is learning a harsh lesson. A massive breach that affected personal information of 143 million U.S. consumers has led to the forced retirement of Equifax’s chief information officer and chief security officer, a 13 percent drop in market valuation, several class action lawsuits and a deterioration in public trust.
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The second rule of data breaches should be (the first being don’t have one) to stop doing harm. On this account, Experian failed considerably.